FAQs

Are your custom number plates road-legal in the UK?

Yes! Our custom number plates are 100% DVLA-compliant and meet UK regulations. All plates follow the legal standards for font, size, and reflectivity.

What is the difference between legal number plates and show plates?

Legal number plates meet DVLA standards and are suitable for road use. Show plates, on the other hand, are for exhibitions, car shows, and private collections and are not road-legal.

Do you offer 3D and 4D number plates?

Yes, we offer high-quality 3D and 4D acrylic number plates that are DVLA-compliant and road-legal. Choose from glossy gel letters or bold 4D laser-cut characters for a unique look.

How long does delivery take for my custom number plates?

Our standard delivery time is 2–4 working days. We also offer express delivery within 24–48 hours for urgent orders. Delivery options are available at checkout.

What documents do I need to buy a legal number plate?

To comply with DVLA regulations, we require:

- Proof of Identity: Driving license, passport, or a utility bill.

- Proof of Vehicle Ownership: V5C logbook, V750 certificate, or lease agreement.

You can easily upload these documents during checkout for fast processing.

Do you accept returns or refunds on custom number plates?

Since all number plates are custom-made, we do not accept returns unless there is a manufacturing defect. If your plate arrives damaged or incorrect, please contact us within 24 hours of delivery.

For full details, please see our Refund Policy.

Can I track my order after purchasing?

Yes! Once your order is dispatched, you will receive an email with a tracking number to monitor delivery progress. You can also track your order through your account on our website.

Do you offer discounts on bulk orders?

Yes, we offer special discounts for bulk orders, including businesses, car dealerships, and event organisers. Please contact us at hello@alpha9plates.co.uk for a custom quote.

Is my personal information secure when ordering?

Absolutely! We use SSL encryption to ensure that all your personal and payment details remain secure. Your information is never stored or shared with third parties.

For more details, please see our Privacy Policy.

What payment methods do you accept?

We accept a wide range of payment options, including:

- Visa, Mastercard, and American Express

- PayPal & Apple Pay

- Klarna & Clearpay (for interest-free instalments)

All transactions are processed securely through our encrypted checkout system.

How can I contact Alpha9 Plates for further inquiries?

For any questions or support, please contact us:

📧 Email: hello@alpha9plates.co.uk

📞 Phone: 07946 596152

Our customer support team is available Monday to Friday to assist you.